REFUND POLICY

RETURNS /STORE CREDIT

We welcome all qualifying returns for store credit/exchange only within 14 days from date of purchase.   If you would like another size - we do encourage you to purchase the new size you would like and we would happily REFUND your payment once we receive your return and include your new order number if you can :)

Final Sale Category - This category is ALL SALES final. The prices are priced as marked and no additional coupons may be applied to this category as we price items at the lowest price allowed.

 Once we receive returns they will be processed within 3 business days and at this time you will be issued a store credit through your customer account email in the price of the item(s) and you will be able to use your credit on anything you would like :).  Original Shipping fees are non-refundable.  *If you would like to transfer your credit to our FB  Group - please email in so that credit can be transferred.  Please allow 24 business hours for this process.   To learn more about our FB  Group - visit us on Facebook by searching Brown Street Boutique. This is our PRIVATE FB group. We encourage ALL to join :)

SALE ITEMS

Clearance Items (SALE SECTION included) are marked at/or below cost!  They are AMAZING deals on items that we only have a few left of and we are making room for new GOODIES - due to this - they are a FINAL SALE.

For Hygienic purposes and the best interest of our customers - All sales are final on earrings, seamless bottoms, hair accessories (including hats), socks, and eye wear. 

 

 

 Defective Items OR Problems with Shipment

PLEASE inspect ALL items as soon as they arrive.  All damages and any problems need to be reported within 2 days of arriving by email @Brownstreetboutique@yahoo.com  We will happily get you taken care of and apologize if this happens!  We do our very best to inspect each and every item before leaving our facility.  Please do not use scissors when opening the packages :)

Please keep in mind if the item that you purchased is HAND WASH ONLY, PLEASE-----  DO NOT wash in any type of machine. The delicate cycle or hand wash machines are not always guaranteed; sometimes items tend to shrink or bleed. Hand wash in your sink or tub with a delicate detergent.  Please see tags for instructions on how to properly take care of your item because we know you LOVE them as much as WE DO :)

 

Lastly,  We want ALL of our customers to be happy with their purchase.  We truly care about our customers and CUSTOMER SERVICE!  Please email us with any additional concerns that you may have!  Thank you for supporting my small business!  Brownstreetboutique@yahoo.com

We THANK YOU for shopping Brown Street Boutique


Please send returns to:

Brown Street Boutique Returns Dep

616 Thayer Street
Rhielander, WI 54501